Unfortunately, a friend bought me another certificate for my birthday. I was pretty sad to have to go back. I called to make an appointment where they informed me that since I had previously used 2 certificates - which I didn't, they fraudulently charged me for 1 - that I was unable to use another certificate. However, I could pay the difference. So basically they're telling me I'm unable to utilize a GIFT that was given to me?!
Well, I still decided to try them since I had a second Groupon. Went to the appointment and the service was AWFUL!!! My nails were barely filed, my paint wasn't even, and the "shellac" polish chipped within 2 days.
Disappointed. I was afraid to drive in the snow. I called...Still charged for missed appointment. :(
Any negative review of this place is inaccurate. Such a great spa. All staff members are friendly, professional, and talented. I've gotten a 90 minute deep tissue massage, a spa pedicure, and a shellac manicure. I'll keep coming back for more. Highly recommend.
THEY STOLE FROM ME, TWICE!!!! BEWARE!
Heck no, I told them I would contact the gifter as I would NEVER intentionally go there and pay for their terrible service. Cancel the appointment! Well, turns out they already charged the certificate, never cancelled the appointment, and now the gifter isn't able to get her money back either.
Very clean spa, great manicures, and nice staff (mostly). I went to use a Groupon which expires in a week, yet they had very few appointments to use it. Also gave me trouble on the phone about using my Groupon. The person at the front desk was not friendly about it either, and was very rude about the situation.
Do not recommend this place at all they charge clients credit cards with out authorization.
In total they stole almost $50 from me. Horrible business practices! Terrible service. No wonder they're all over discount sites.
I would give this place 0 stars if I could. I had purchased a Groupon to try them out. Scheduled a manicure for Saturday afternoon. in the wee hours of the morning my son began throwing up. I called to ask if I could switch my spot to a later portion of the day, as I needed wait for my spouse to get home to stay with our son. They informed me they didn't have space. So I asked to switch it to another day. Apparently that means I cancelled my appointment and they charged me one of my groupons. Ridiculous.
A Spa For You is a US Beauty Salon based in Westford, Massachusetts. A Spa For You is located at 434 Littleton Rd, Westford, MA 01886, USA.
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