And the service was terrific. The girls were friendly and energetic, made me feel my business was desired & appreciated. Ain't that the way it should be?
Good customer service.
Nataly was outstanding in helping me understand the different options available for service plans. Ended up going with unlimited talk/text, 4GB data for $45/month.
I bought a phone and signed up for a $30/month plan. Unlimited text and calls, 2G of data. Phone was blocked after 21 days. 1-800-Tmobile said it was a 21 day prepaid plan and I had to go back to the store and get a new Sim card. I went. They said I wouldn't have to pay for a new Sim card, they would give me that, but T-Mobile discontinued the $30/month plan and the same service would now cost $45/month. I'm sure they are smart about it and with no contract it probably doesn't cross the line into criminal activity but is sure gets close to it. So now I have a $300 paperweight and a complaint to file with the Attorney General's office. Maybe we need contracts, if this is what the carriers are going to do if we don't have them. I didn't even get the 30 days I paid for.
I was blown away by the wonderful experience I had at this location.
I was given a step by step tutorial by Ashley on different Android devices available. I settled on an outstanding device called REVVL.
Westford has been starving for a T Mobile store for some time, don't know what took so long, but I'm glad they're here.
My phone stopped working one morning and the guys at this store got me fixed up with a new phone under an hour. Helped me streamline my bill too. Very good service.
Awesome place to get a phone and great plan! Anabel was very friendly and got everyone exactly what they needed!
Bait and Switch - just stay away
T Mobile is a US Electronics Store based in Westford, Massachusetts. T Mobile is located at 174 Littleton Rd, Westford, MA 01886, USA.
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